Our security policy

PASTELLI USA LLC values our customers. We are committed to protecting your privacy and the information you give us. The purpose of this Privacy Policy is to explain how PASTELLI USA LLC collect, retain and use personal information that may be collected by PASTELLI USA LLC when you visit our web site. We use the information you give us to process your order and make your shopping experience with us as enjoyable as possible. PASTELLI USA LLC does not and will not sell, trade or rent your e-mail address to third parties.

What information do we collect?

When you order, we ask only for the information needed to process and ship your order. We need to know your name, e-mail address, phone number, billing and shipping address(es), credit card number and expiration date. This allows us to fill and ship your order and provide you with information on your order status. Your address and e-mail address may be collected for marketing purposes. For security reasons, your credit card information will not be stored under your PASTELLI Account.

Like most web sites, this site gathers certain information automatically and stores it in log files. This information includes internet protocol ("IP") addresses, browser types, operating system, internet service provider ("ISP"), referring/exit pages, date/time stamp of access, and clickstream data. When you visit the site, the servers automatically log your IP address, the time and duration of your visit, and the time and duration spent on the pages of the site which you view. If you arrive at the site by clicking a paid advertisement or a link in an e-mail, the server will capture information that tracks your visit from that link. If you arrive at the site by clicking on a non-paid source, such as search engine result or link on another web site, the server may capture information that tracks your visit from that source, to the extent available. PASTELLI USA LLC uses this information to analyze trends, to administer the site, to track users' movements around the site and to gather demographic information about PASTELLI USA LLC users as a whole.

How can you update or change your information?

We want your personal information accurate and up-to-date. You may update your personal information, such as billing address and other account information, by logging into your account. The system will prompt you for your password. Your password should be a combination of letters and numbers to ensure the highest form of online security. Please keep your password in a safe, secure place and do not tell anyone your password. You can update or change your personal information after logging in.

Use of Cookies

A cookie is a unique alphanumeric identifier that web sites use to help identify the number of unique visitors to a web site, whether or not those visitors are repeat visitors, and the source of the visits. Cookies cannot be executed as code or used to deliver a virus and thus pose no threat to use, although third party sites may have access to the cookies on your machine depending on your browser settings. We use cookies to recognize you when you return to our website and to keep information you have set on our website accurate, such as your shopping cart. If you have items in your shopping basket and then leave our site and come back, the cookies will keep your items in the shopping basket. You can still change them or delete them. The cookies keep your information so you won't have to start over. Please note that certain important features of the site, such as the shopping cart, may not function correctly if you have cookies disabled.

When we disclose your information

At times PASTELLI USA LLC may be required by law or litigation to disclose your personal information. PASTELLI USA LLC may also disclose information about you if it determines that for national security, law enforcement, or other issues of public importance, disclosure is necessary.

Links to Third Party Websites

PASTELLI USA LLC may provide links to third party web sites for your convenience and information. The privacy practices of those sites may differ from our practices and are not controlled by us nor covered by this Privacy Policy. PASTELLI USA LLC does not make any representations about third party websites. PASYELLI USA LLC encourages you to review the privacy policy of any third party site before submitting any personal data.

Tell us what you think

PASTELLI welcomes your questions and comments about privacy. Please send us an email at info@pastelli-usa.com